Join Our Team

Position Locations:

• Onsite and Remote Field Service in Ames, Iowa
• Schedule: Full-Time
• Enjoy standard day-time, weekday hours
• We prioritize work-life balance and treat our employees like family!

Compensation:

We believe in rewarding hard work and expertise. Our compensation package includes competitive pay based on experience:

• 6+ years of experience: $37-$45 per hour

• 3+ years of experience: Starting from $24 per hour and up

Responsibilities:

As a member of our team, you will have the opportunity to work on a variety of heavy equipment, such as dozers, excavators, loaders, dump trucks, compactors, and material handling equipment. Depending on your role, your responsibilities may include:

Field Technician:

• Diagnose and repair heavy equipment at customer sites.
• Drive one of our service trucks to service specific geographical locations.
• Communicate job progress and status to customers and supervisors.
• Order parts, complete service reports, and maintain customer records.
• Provide exceptional customer service in a timely manner.
• Maintain a clean and safe work area.
• Ensure your service vehicle is properly maintained.
• Possess a clean driving record and operate machinery safely.
• Specialty repair tools provided, but you are required to bring your basic hand tools.

• Work on equipment brought to our shop by customers.
• Diagnose and repair heavy equipment efficiently and effectively.
• Communicate with customers and supervisors regarding job progress.
• Order necessary parts and manage customer records.
• Provide excellent customer service and fulfill their needs promptly.
• Maintain a clean and safe work area.
• Utilize your expertise and attention to detail for quality repairs.
• Access to specialty repair tools while bringing your basic hand tools.

Qualifications:

To thrive in our team, we are looking for individuals with the following qualifications:

• 3+ years of mechanical experience.
• High School Diploma or GED. Some college courses preferred.
• Strong knowledge of major components, including hydraulics, power train, electrical systems, etc.
• Class A CDL or willingness to obtain one.
• Excellent diagnostic and troubleshooting skills.
• Strong attention to detail and ability to follow instructions.
• General computer skills are highly desired.

Physical Demands:

• Ability to view computer monitors and perform alpha/numeric keyboarding.
• Capability to lift up to 25-50 pounds.
• Comfortable with standing, climbing, stooping, squatting, walking, and reaching for extended periods.
• Work environment may have moderate to loud noise levels.
• Work both indoors and outdoors, exposed to various weather conditions.

Benefits:

We value our employees and offer a comprehensive benefits package, including:

• Medical Insurance: 100% employer-paid for the employee.
• Life Insurance: 100% employer-paid for the employee.
• Dental Insurance: 100% employer-paid for the employee.
• IRA with 3% employer match after the first year of employment.
• Voluntary benefits available through AFLAC.
• Holiday Pay.
• Signing Bonus (based on experience).
• Professional Development opportunities.
• Bereavement Leave.